The Comments & Observations
of a Few Long-time Users

Judy Schaffer
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Users' Comments
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Predicting the Power User
Over the years, we've come to have a good feel
for who's likely to become a true "power user" of QueryCalc.
The primary criterion hasn't proven to be whether the user
has had prior data processing
experience or not. A fair number of QueryCalc's current power users had
never really even seen the HP3000 before they began using QC.
Rather, we've found that QueryCalc users are split just about 50/50
as to whether they come from the DP department or a management
group.
Instead, we've found that
the two most important
criteria
for predicting whether or not a specific individual will evolve into a
power user
to be:
"The answer's always 'Yes,' you can do it in QueryCalc."and
"Never be confused for more than 10 minutes. If you're confused for more than 10 minutes, it's time to call the 800 number for help. And you're welcome to call every 10 minutes." |
